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Knowledge-Sharing Tools
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We live in an information age when infinite quantities of
facts are widely available to anyone who can use a computer. We all have now
the difficult task to compete in this information age where knowledge sharing
within an organization could make a difference.
In your first posting, you are expected to provide one
example of some kind of information technology tool that helps organizations
share knowledge. Here you have a website that could give you some examples.
httpss://www.kstoolkit.org/KSTools Describe the knowledge sharing tool and
discuss its benefits.
In your second posting comment on the different knowledge
sharing tools presented by your classmates and compare and contrast at least
two with yours. Highlight the ability to share knowledge.
Module 2 Discussions
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Decision Making and Information Politics Subscribe
As IT applications become more reutilized all across the
board, one of the interesting features are the occasional employees who know
more than the IT staff about some critical thing, often many of them.
Communication between staff and IT then becomes much more complicated, because
the balance of power between the two groups based on the dependence of staff on
IT for help and support breaks down. While there is certainly nothing wrong
with knowledge about technology it can lead to mixed messages, confused goals,
feelings of lack of appreciation and lack of support, and generally less than
effective maintenance of IT across-the-board. We certainly don’t want to
discourage our staff from acquiring technical knowledge, but we also don’t want
them to use that knowledge as a political weapon against IT’s control of IT. Or
do we? Maybe it’s a good thing to have a level of stress between staff and IT
if it serves to keep both groups on their toes and trying to outdo each other.
At any rate, user support isn’t just looking after the least
technological staff; increasingly, it’s also providing for the power users, and
those who would be power users. Have you had any experience with this
knowledge-based tension between staff and IT? Even if you haven’t, can you see
how it could be a problem? What should we be doing about it?
We’ll be interested in your ideas here.
(Note: Students are STRONGLY encouraged to respond to each
others posts and to ask each other questions based on their posts. Obviously,
the earliest posters will have to respond to the “seed” question to
get the discussion started. But subsequent posters should read through all the
previous responses and can respond to something in a previous post rather than the
“seed” question. For example, if you have had a similar problem as a
previous poster or disagree with a point that a previous poster made, you can
respond directly to the previous poster and get credit for participating in the
discussion.)
Module 3 Discussions
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Module 3 Discussion
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Information Politics:
By “politics”, we mean here the processes by which scarce resources
are allocated and distributed. For example, information systems can be as
simple as a spreadsheet used to keep track of a budget or as complex as a
system to track battlefield information in a war zone. What is your
experience(s) with some of the “Politics of Information” and how they
can be used to facilitate organizational purposes? (Or in some instances,
hinder them?)
Module 4 Discussions
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Module 4 Discussion
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What do you think are the most important devices or systems
to enhance network security? For example; biometrics, anti-virus software,
common access cards, login authentication, etc. Why do you think your choice of
device or system is important?
Module 5 Discussions
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Module 5 Discussion
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Technology can give us answers as fast as we can type. It
can also vastly increase communication instantly—both within an organization
and from company to company. Knowledge, as they say, wants to be free—but if
it’s knowledge that your company plans to sell, or that concerns something that
they want to sell, “free” may not be the optimal price. On the other
hand, if you cut off this flow of informal communication, you may miss sharing
in crucial pieces of information that those who remhttpss://www.homeworkminutes.com/question/askain connected to the
informal network can pick up.
Is there some kind of optimal strategy that a company can
employ to receive benefits from informal information sharing (both within and
outside) while avoiding the associated potential costs—or do we just have to
accept that this kind of information flow is a kind of lottery distributing
wins and losses across participants more or less at random depending on who is
where when and who shares what with whom? I’d appreciate both your thoughts on
strategy and any experiences that you’ve had illustrating these situations and
the lessons you learned from them.
Module 6 Discussions
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Reflect on Course Concepts
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Given the readings and assignments in the course, identify
and briefly discuss two important concepts from this course that are applicable
to your degree.
You can also include here any comments and suggestions about
this course that you would like to highlight.
Thank you for your reflections! They help us all for
continuous assessment and improvement of the learning experience.
