SOCIAL INNOVATION AT SALESFORCE.COM:

1.
How does The Salesforce Foundation fit into the
broader portfolio of Salesforce.com based on its business model? How does the
not-for-profit business model differ from the traditional business model?

2.
What type of innovation is The Salesforce
Foundation? Did Salesforce.com take the right approach to sustaining the
Foundation’s business model?

3.
What were some of the main challenges with this
business model?

4.
Going forward, how should Salesforce.com structure
the business model for the Foundation ?to increase its social impact?