A six- to eight-page paper, select a challenge or issue from the list below that service organizations face today.
- Technological advancements
- Generational gaps
- Economic condition
- Political factors
- Ethics and social responsibilities
After selecting an issue/challenge, include the following items in your paper:
- Explain why the selected challenge/issue impacts service organizations. Justify your explanation using examples.
- Assess how the challenge/issue impacts the 4 Ps of a service organization (product, place, price, and promotion).
- Describe how consumer behavior may change as a result of this challenge/issue.
- Explain the impacts on supply and demand considering the challenge/issue.
- Provide recommendations to improve service quality and productivity as a result of this challenge/issue.
Be sure to use three to five scholarly sources, not including the textbook, as references when examining your challenge or issue. You must format your paper according to APA-style guidelines.