1.

Question :

(TCO 5) What is the forecast for May, based on a weighted
moving average applied to the following past-demand data and using the
weights of 3, 2, and 1 (largest weight is for most recent data)?

Student Answer:

44.1

110.7

108.8

109.83

Instructor
Explanation:

W/M/A = [(3 x 101) + (2 x 123) + (1 x 110)]/6 = [303 + 246 +
110]/6 = 659/6 = 109.83 (See Formula 4-2 & example that follows,
Chapter 4, pages 137-139)

2.

Question :

(TCO 5) In May, the actual product demand was 195 units. For
this month, 200 units had been forecasted. Using exponential smoothing
with an alpha of 0.3, determine the June forecast.

3.

Question :

(TCO 5) Weekly sales of 10-grain bread at the local Whole
Foods Market are in the table below. Based on this data, forecast Week 9
using a 3-week moving average.

Student Answer:

407.3

422.8

380.22

410.66

Instructor
Explanation:

4.

Question :

(TCO 7) Which of the following helps operations managers
focus on the trivial few and the critical many?

Student Answer:

Value analysis

Value engineering

Financial analysis

Product-by-value
analysis

None of the above

Instructor
Explanation:

Chapter 5, page 156

5.

Question :

(TCO 7) Which of the following moments of truth exemplifies
the customer’s standard expectations?

Student Answer:

Your advisor made
you wait, even though you had an appointment.

You had to visit
once to reach your academic advisor.

Your advisor was
competent, helpful, and understanding.

Your advisor
failed to keep his or her appointment with you

Instructor
Explanation:

Figure 5.13, Chapter 5, page 175

6.

Question :

(TCO 7) Forecasts are usually classified by time horizon
into three categories. What are they?

Student Answer:

=

Short-range,
medium-short, and long-range

Finance/accounting,
marketing, and operations

Strategic,
tactical, and operational

Exponential
smoothing, regression, and time series

Long-range,
medium-range, and short-range

Instructor
Explanation:

Chapter 3, page 104

7.

Question :

(TCO 7) Which of the following does not make products more
environmentally friendly?

Student Answer:

Using less
materials

Less recycled
materials

Using less energy

Ability to recycle
product

All of the above

Instructor
Explanation:

Chapter 5, page 166

8.

Question :

(TCO 7) Reducing costs by using existing or standard
components is part of _____.

Student Answer:

specialized
components on each project

putting each
product into a separate group

increasing raw
material purchases

the ability to recycle
product

group technology

Instructor
Explanation:

Chapter 5, page 172

9.

Question :

(TCO 5) What is the fundamental difference between cycles
and seasonality?

Student Answer:

How often the
patterns are changed

Magnitude of the
variation

Ability to
attribute the pattern to a cause

All of the above

None of the above

Instructor
Explanation:

Chapter 4, page 108

10.

Question :

(TCO 6) Which of these statements best describes
computer-aided design (CAD)?

Student Answer:

It is the
interactive use of computers to design a product and prepare engineering
documentation.

The use of special
computer programs to direct and control manufacturing equipment.

It is the ability
to depict objects in three-dimensional form.

It is a visual
form of communication in which images substitute for the real thing.

Instructor
Explanation:

Chapter 5, page 164

1.

Question :

(TCO 7) Identify the specific guidelines that can help an
operations manager achieve environmentally friendly designs.

Student Answer:

Instructor
Explanation:

2.

Question :

(TCO 7) List the five advantages of successful
implementation of group technology.

Student Answer:

Instructor
Explanation:

3.

Question :

(TCO 5) Describe the differences between moving averages and
exponential smoothing.

4.

Question :

(TCO 5) Describe the three forecasting time horizons and
identify the benefits of using each.

Student Answer:

Instructor
Explanation:

5.

Question :

(TCO 6) What are the differences between value analysis and
value engineering?

Student Answer:

Instructor
Explanation: