- Describe and discuss the importance of the duties of the Director of Sales in a full service hotel.
- Discuss why a one-stop contact is important for an association executive.
- Discuss what is entailed in the job of a convention manager.
- Discuss why communication is important between the sales department and other department and what type of communications occur.
- Describe some actions or activities that might be classified as sexual harassment. What are the essential elements of a sexual harassment allegation?
- List and discuss four state or federal laws that impact human resources in hotels today.