- There are three factors that influence lodging demand. What are they and discuss in detail how they affect the demand?
- At what time in history did the modern hotel industry emerge? What were the three contributing factors and how did they impact the industry today?
- Define and describe the difference between work teams and quality circles and how they each might impact the motivation of employees.
- Compare centralization and decentralization and give examples of types of hotels that might employ each.
- List the principal functions of each major department, as well as key personnel, in a full service hotel.