Case
Analysis Framework

Reference:(Rittenberg and Schweiger (1994) in Yuthas, K. and J. F. Dillard (1999),
“Teaching ethical decision making: Adding a structuration dimension,”
Teaching Business Ethics 3(4), p. 344).

1. What is the ethical/moral
dilemma?

2. Who is the moral agent?

3. Who are the stakeholders
involved?

a. What are their values in
conflict?

b. What harms are being inflicted
on stakeholders?

4. Who instigated or is
responsible for causing the ethical issue; the moral agent or a stakeholder?
Why?

5.
What
is the importance/significance of the issue? (Legal, harms, excessive risk,
rights violations, global/environmental issues)

6.
Consider
the Influences:

a.
What
are the personal/individual influences?

i. Kohlberg Moral Development and ethical
theories

b.
What
are the organizational influences?

i. Groupthink, Ethics codes and policies,
governance

c.
What
are the stakeholder influences

i. Issues of moral intensity

ii. Legal and government policies

iii. Societal norms and cultural
differences

7. What options/alternative
decisions are available to remedy this dilemma? Advantages, disadvantages and consequences
(obvious and/or unintentional) of these alternatives?

8. Is there a decisionthat can achieve an overlapping consensus amongst
stakeholders involved?

9. What is YOUR decision to resolving the dilemma? Why?

10. Will this decisionbe accepted by the organization and/or stakeholders
affected?

11. Do you think this behaviour will become a norm in the organization, society,
and/or at a global level?

12. Will the decision need to be closely monitored and possibly
revisited at a later point in time?